Alan Lakey, a partner at Highclere Financial Services, claims that Critical Illness providers need to provide high quality service, after he encountered his first rejected claim in 21 years.
He said, “The actions of Phoenix Life serve to undermine the confidence of Scottish Provident Policyholders.
“Those clients who were provided with high quality Scottish Provident policies throughout [...]
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Critical Illness needs to continue to provide high quality service at Phoenix Life
Posted by The Web Clinic on September 14th, 2011
Posted in Insurance 
Tags: 1990s, Assertion, Attitude, Business Market, Cancer, Confidence, Critical Illness, Do The Right Thing, Faith, Financial Services, High Quality Service, New Business, Phoenix, Policyholders, Precise Wording, Prime Reasons, Quality Table, Scottish Provident, Shame, Wordings 
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